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Passenger Accident Claims

If you were injured as a passenger, you are very rarely the one at fault, so you could claim compensation for your injuries and the costs you have been left with. We connect you with regulated specialists who can pursue your passenger accident claim.

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Last reviewed: Reviewed by the Auto Crash Claims editorial team

Passengers are rarely at fault

Of everyone involved in a car accident, a passenger is the least likely to have caused it, because you were not the one driving. That usually makes a passenger accident claim more straightforward than most. The main question in any claim, who was responsible, rarely points at you.

You can claim whoever was driving

It does not matter whether the accident was caused by the driver of the car you were in or by another vehicle. Either way, if you were injured you may be able to make a passenger accident claim. If the driver was a friend or a relative, claiming does not mean taking money from them, because the claim is handled by their insurer, which is what the policy is for.

What you could claim for

A passenger accident claim can cover your injuries and treatment, any earnings you lost while you recovered, travel to appointments and other costs the accident caused you. You do not need to have gathered evidence or worked out the legal side. A free, no-obligation passenger accident claim check is the simplest way to find out whether you have a claim.

What you could be owed

  • Injury, pain and suffering, plus treatment such as physiotherapy
  • Lost earnings if the injury kept you off work
  • Treatment and rehabilitation costs
  • Travel to and from medical appointments
  • Care or help you have needed at home while recovering
  • Other out-of-pocket costs caused by the accident

What you could receive depends on your circumstances.

When you can claim

As a passenger you are almost never responsible for a crash, which usually makes a passenger accident claim more straightforward. You may be able to claim whether the driver of your vehicle or another driver was at fault. You can still claim even if the driver was a friend or family member, because it is their insurer that responds, not them personally. Time limits generally apply, usually three years.

Making a claim is simpler than you think

  1. 1

    Tell us what happened

    Answer a few quick questions about your accident. It takes a couple of minutes and there’s no obligation.

  2. 2

    We connect you with specialists

    We pass your details to the regulated specialists we work with, who’ll look at whether you have a claim.

  3. 3

    They handle the rest

    If you have a case, the specialists can pursue your compensation and keep you updated, while you get back to normal.

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Frequently asked questions

The driver was my friend. I do not want to claim against them.

You would not be claiming against them personally. A passenger accident claim is made against the insurer, which is exactly what insurance is there for. It usually does not affect your friendship or leave them out of pocket.

What if I am not sure which driver was at fault?

That is fine. As a passenger you generally do not need to prove which driver was responsible, because the specialists can work that out. If you were injured, it is worth checking your claim.

Can I claim if I was in a taxi, bus or a friend's car?

Yes. Passengers in any vehicle, including a car, taxi, private hire vehicle or van, can often make a passenger accident claim if they were injured in a non-fault accident.

Related

Find out what you could be owed

It takes a couple of minutes, it’s free, and there’s no obligation.

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Check your claim